I am experiencing issues with the online platform. How can I fix it?

If you are experiencing issues with the online platform, please try using a different browser. If that fixes the issue, it could be a browser-specific issue. Please continue using the different browser and contact MedEntry about the issue.

If the different browser does not resolve the issue, please try using a different device (e.g. different desktop computer or laptop, or a phone or tablet) to see if that resolves the issue. Please also contact MedEntry.

Updated on: 07/10/2025