Q: What discounts are available?

MedEntry offers several ongoing discounts: The Premium Group - allows two or more friends to each buy a Premium package at a discounted rate. Once two or more students have each purchased their own Premium Group package they can form a group and have access to all the benefits of a Premium Individual package. The Premium Group is not available for Headstart packages. Last Year's Student discount - is automatically applied when buying the next UCAT preparation package within 12 months of the last package expiring and using the same email login as before. This discount does not apply to a Premium Group package or any of the Headstart packages. The Teacher / Principal Nominated UCAT bursary - is available to students who are nominated by their current or past teacher / careers adviser / principal. This is for the single year Premium Individual package. Schools can nominate one student per year. The Health Professional Nominated UCAT bursary - is available to students who are nominated by a health professional. This is for the single year Premium Individual package. Please note that the person nominating cannot be your relative. Widening Access: This scholarship is available to students who are from disadvantaged or under-serviced groups. This is a discount of 25% on all Essential or Premium Individual packages. For more information see: <a href="https://www.medentry.co.uk/faq/discounts">MedEntry discounts</a>

Question 1

What discounts are available?

Accepted Answer

MedEntry offers several ongoing discounts: The Premium Group - allows two or more friends to each buy a Premium package at a discounted rate. Once two or more students have each purchased their own Premium Group package they can form a group and have access to all the benefits of a Premium Individual package. The Premium Group is not available for Headstart packages. Last Year's Student discount - is automatically applied when buying the next UCAT preparation package within 12 months of the last package expiring and using the same email login as before. This discount does not apply to a Premium Group package or any of the Headstart packages. The Teacher / Principal Nominated UCAT bursary - is available to students who are nominated by their current or past teacher / careers adviser / principal. This is for the single year Premium Individual package. Schools can nominate one student per year. The Health Professional Nominated UCAT bursary - is available to students who are nominated by a health professional. This is for the single year Premium Individual package. Please note that the person nominating cannot be your relative. Widening Access: This scholarship is available to students who are from disadvantaged or under-serviced groups. This is a discount of 25% on all Essential or Premium Individual packages.

For more information see: MedEntry discounts

Question 2

Do you have a UCAT free trial?

Accepted Answer

The free trial gives you access to check out some of the features that make our online platform the most effective automated learning tool for UCAT preparation. There is no time limit to the free trial only a limit on the resources that you will be able to access. To check out the Free Trial please go to https://www.medentry.co.uk/ and click on Try Free in the top corner. You will need to enter your name and email address to access the resources.

Question 3

Package cancellation

Accepted Answer

When your package reaches its expiry date it will automatically cancel and you will no longer have access to the preparation material. The packages do not automatically renew and there is no automatic charge.

Question 4

When is the best time to begin preparation

Accepted Answer

When to begin UCAT preparation is a difficult question and one that is very individual. Getting started early means reducing the stress/workload, but UCAT preparation at any time is better than no preparation at all. When to start your preparation depends on several factors such as your level of motivation, the UCAT score you hope to achieve, the medical school you aim to get into, your current level of generic skills, etc. About 61% of our students start their UCAT preparation about six months before the test; 19% begin well before that; and 20% commence their preparation about three months before the test. What is important is not when you start, but how intensely and consistently you prepare, as well as the quality of the resources you use for UCAT preparation.

Question 5

Refund/Return Policy

Accepted Answer

Returns, refunds or exchanges will not be provided unless there are exceptional circumstances and the decision whether to provide a return, refund or exchange is solely at MedEntry's discretion. Failure to cancel a recurring subscription does not constitute ‘exceptional circumstances’.

The UCAT consortium of universities may at any stage decide to change the requirements for entry into medicine and other health sciences including changing the actual test required for entry - MedEntry is not responsible for these decisions and these decisions do not constitute 'exceptional circumstances' and thus will not be eligible for refunds (although MedEntry will amend preparation materials as appropriate). More broadly, any events outside MedEntry's control are not considered 'exceptional circumstances'.

To apply for a refund in any situation (whether they relate to goods or services), a request in writing will need to be provided to MedEntry stating your name and contact details, the full history of the transaction in question, a detailed list of reasons why you are requesting a refund/exchange, the contact person that you have dealt with from MedEntry, copies of all relevant documents related to the situation and any other documents. Refunds will only be considered if a request is made in writing (by email or letter) within one week of the date of purchase.

All requests for refunds will incur an administration and banking surcharge of at least 20%. Credit may be given,

Question 6

How long do I have access to the packages for?

Accepted Answer

Our UK packages run according to the UCAT cycle, which means they start early October and run to late September of the following year. There are some short-term Essential packages, e.g. 30 / 60 / 90 days that expire after the set number of days, but the Essential Season Pass, Premium Group, Premium Individual and Comprehensive will all run till the end of the current UCAT cycle (the end of September). Note, if you purchase a single-cycle package at any time within these months, it will still expire in September at the end of the current UCAT cycle. If you are not in your final year you may choose to purchase a Headstart (multiyear) package which will run from the time of purchase until your exam - https://www.medentry.co.uk/ucat-headstart.

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